Enjoyable entertainment starts with awareness and self-control. Judimart provides a range of tools and support to ensure every player can enjoy our platform in a healthy, balanced, and responsible way.
Self-Control Tools
Each of these tools can be activated directly from your account, without needing to contact anyone. Control is in your hands.
Set a daily, weekly, or monthly deposit limit that you cannot exceed. This limit takes effect immediately and can only be decreased, not increased, within a 24-hour period.
Limit how long you can play in a single session. When the time limit is reached, the system will send a warning and automatically log you out of your gaming session.
Set a maximum loss limit for a specified period. Once this limit is reached, you will not be able to place additional wagers until the limit period resets automatically.
Step away from the platform for 24 hours, 48 hours, 1 week, or a period of your choice. During the break, you will not be able to log in to your account and will not receive any promotional communications.
An option to fully exclude yourself from the judimart platform for a minimum period of 6 months up to a permanent exclusion. This option cannot be reversed before the period ends.
Enable notifications that will remind you how long you've been playing, the amount wagered, and when you're approaching your set limits.
For most people, playing on an online entertainment platform like judimart is a way to unwind, test their luck, and enjoy their leisure time. It's fun, exciting, and can occasionally bring rewarding wins. But like all forms of entertainment involving money, online gaming carries risks that need to be understood and managed wisely.
Responsible gaming means playing with full awareness — knowing your limits, playing with money you can afford to lose, and always ensuring this form of entertainment does not affect other areas of your life such as personal finances, family relationships, or work performance.
Judimart believes that a good entertainment platform isn't just about offering fun games — it also needs to ensure its players are gaming in a healthy way. That's why we invest seriously in responsible gaming tools and policies, not merely to meet regulatory requirements, but because we genuinely care about the well-being of every user on our platform.
Many players don't realise when they start crossing the line between healthy entertainment and problematic habits. It doesn't happen all at once — it usually starts gradually, often beginning with attempts to "win back" money already lost, or playing longer than planned because of a "near win".
Gaming becomes a problem when it starts influencing major financial decisions in your life — when you begin borrowing money to play, cutting back on essential expenses to play, or hiding your gaming activity from loved ones. At this point, gaming has stopped being entertainment and become an issue that requires help.
It's important to understand that problem gambling is not a sign of weak character. It is a condition that can affect anyone, regardless of background, education, or social status. What matters most is early awareness and the willingness to seek help before the problem becomes more serious.
All judimart self-control tools can be accessed directly from your account settings page after logging in. The process is straightforward and does not require you to contact anyone:
Please note that limits you set can only be decreased (not increased) immediately. Increasing a limit requires a 24 to 72-hour waiting period before taking effect. This is an intentional safeguard — giving you time to reconsider your decision.
Helpful Tip: We recommend setting your deposit and play time limits when you register a new account, rather than waiting until you feel it's necessary. It's much easier to play within limits set in advance than to try to exercise self-control in the heat of the moment.
Problem gambling doesn't only affect the individual involved — it also impacts the people around them. If you're concerned about the gaming habits of someone you care about, there are steps you can take.
First, an open and empathetic approach to conversation is more effective than confrontation or criticism. Try to understand their perspective before expressing your concerns. Second, judimart provides an option for family members to contact our support team for information on how to help a loved one who may be experiencing a gambling problem.
Feeling compelled to keep playing just to "recover" money already lost is one of the clearest signs of a gambling problem.
When you start borrowing money from family, friends, or other sources solely for the purpose of playing, this is a serious warning sign that requires immediate attention.
If you feel the need to hide how often or how much you play from loved ones, that's a sign something isn't right.
Planning to play for an hour but ending up playing for hours, or planning to deposit RM50 but ending up depositing far more.
Feeling anxious, irritable, or distressed when unable to play, or when finances do not allow you to play as usual.
Ask yourself these questions honestly:
Have you ever played longer or spent more than you planned?
Have you ever played using money meant for other needs?
Have you ever lied to a loved one about your gaming activity?
Have you ever tried to stop playing but failed?
Do thoughts about gaming interfere with your focus at work or in daily life?
If you answered "yes" to two or more of the questions above, we encourage you to use judimart's self-control tools or contact our support team to have a conversation.
This process can be completed in under 2 minutes directly from your account.
Access your judimart account via the website or iOS/Android mobile app.
Click on your profile icon and select "Account Settings" then "Responsible Gaming".
Select the type of limit you want and enter a value or duration that suits your needs.
Confirm via email or OTP. Limits take effect immediately and you will receive a confirmation notification.
Answers to the most frequently asked questions about self-control tools at judimart.
Asking for help is not a sign of weakness — it's a sign of strength and wisdom. The judimart support team is trained to listen and assist you without any judgment.
Whether you want to learn more about self-control tools, activate a self-break, or simply talk through your concerns — we are here to help.
How to Contact the Support Team
Play for fun, not to resolve financial problems or emotional stress.
Set a budget before you start playing and stick to it even when conditions seem favourable.
Don't chase your losses. Every game is independent — past losses are not guaranteed to be recovered.
Take regular breaks. Avoid playing continuously for hours without taking a break.
This platform is for users aged 18 and above. Make sure your device cannot be accessed by children.
Judimart is here to deliver the best entertainment — as long as it's played responsibly. Register today and use our self-control tools from day one.
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